Connected from start to finish.
- Providing our clients with unprecedented access, transparency and visualization of projects
- Easy to use platform for submitting samples for analytical testing and checking project status
- Provides a single source for order and project management with customer access to historical submissions and reports
The Alcami OnDemand™ customer portal provides clients unprecedented and rapid access and visualization into their ongoing projects. Alcami OnDemand serves as a single source for customer project and order management. With shared views to manage communications, critical documentation, libraries of compounds, test results and accounting information – the OnDemand system is your central hub for everything Alcami supports in the drug manufacturing lifecycle.
- Account management: Allows for multiple users, division or inclusion of various company departments with different levels of access, flexibility and control
- Team messaging: Forum for all project communications, review cycles, approvals, desktop and mobile notifications
- File repository: Central location to store and access all files associated with your account, version control, manage tagging, categorization and desktop viewing
- Program and project tracking: Self-initiate work orders, full visualization into project status, milestones, deliverables
- Sample submission quoting: Streamlined quoting tool to easily create, price and submit RFQs with rapid-turnaround time for online approvals
- Sample submission tracking: Ability to see where your material / sample is within the testing process with ongoing access to reports and test results
- Material libraries: Manage your custom materials for existing or future testing and/or reference our ever expanding standard materials library
- Test libraries: Create and manage your custom test methods or reference one of our standard test catalogues of USP, NF, EP, Analytical and Microbial tests
- Consultant Access: Alcami enjoys collaborating with professionals across the entire industry. We have accounted for this with a special role allowing our consultants to manage their various partnerships and engagements all in OnDemand
Check back for new and updated features!
Alcami is committed to consistently improving our overall customer experience. We have a number of new customer-focused tools and features on the way including:
- Business planning tools
- Cross-discipline project tracking and scheduling
- Advanced reporting data visualization
For those on the go!
Alcami OnDemand is also available on the Apple and Android App Stores. Our mobile application is completely free and allows you to receive notifications when quotes are ready for your review, updates are posted to your project and when test results are ready to download.